Welcome to the RD&E - Working for Us

The Tiverton and Cullompton Urgent Community Team (UCR) is expanding, and we have an opportunity for an enthusiastic and dedicated Band 5 Team Manager to join our dynamic and evolving team.

The post holder will be responsible for the supervision and professional development of the Support Workers and future recruitment drives.

The role will include supporting and motivating the workforce to focus on the needs and experience of patients, promoting a culture of continuous service improvements, and sharing this knowledge across the trust to improve efficiencies, increase the patient care experience.

The post holder will need to have excellent communication skills which may include communication with distressed and anxious patients, relatives or staff, maintaining a calm and composed approach, treating all with tact and empathy.

Excellent IT skills are required to coordinate the smooth running of the UCR service within our large integrated health and social care team, and monitor recorded patient contacts on the new digital patient notes system.

If you would like any more information about this post please contact:

Rachel Clayton, Urgent Community Response Team Lead r.clayton@nhs.net 07523 936955

Our vision is to provide safe, high quality seamless services delivered with courtesy and respect. To achieve our vision we expect all our staff to uphold our Trust values. Our Trust values are: Honesty, Openness & Integrity Fairness Inclusion & Collaboration Respect & Dignity

***Preference will be given to staff with ‘Priority’ and 'At Risk' status including NHS At Risk staff throughout Devon.***

DUE TO THE ANTICIPATED HIGH NUMBER OF APPLICATIONS FOR THIS POST WE RESERVE THE RIGHT TO CLOSE THE VACANCY BEFORE THE CLOSING DATE.